Category Archives: Summary

The Magic Question

Many people are focused on the short-term, and customer service is often provided with this mentality. “What do you need NOW” is the question most ask. Taking a long-term approach towards the problem at hand, and genuinely caring about the customer’s extended goals will be much more effective. Ask instead, “What result would you like…

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Abandon Dead-End Thinking: Best Practices for Working Leads

Leads are crucial to every aspect business success;customers are the lifeblood of your business. Gaining quality leads, and converting those leads into customers is essential to a business achieving its goals. However, Salesforce Data revealed that almost half of those pursuing leads abandoned the lead immediately after rejection. Persistence and multiple attempts can lead to…

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How to Use LinkedIn to Build High-Value Relationships

LinkedIn is a great communication and networking social media site, and can provide immense value to business relationships if used properly. LinkedIn relationships are nearly the same as in live relationships, and people react similarly. Don’t add people and try to immediately try to sell them something. You will come off as pushy, and may…

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29.5 Biggest Mistakes Salespeople Make (and How to Cure Them) – Part 1

Salespeople who are arrogant and know-it-alls lose a lot of business. Customers are annoyed and leave if they are talked down to, so become friendly with your customers and leave the prejudgments at home. You can never judge a book by its cover and the average Joe may bring you the biggest sale of the…

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Asking Isn’t As Easy As You Think

Asking in general is difficult, but asking in the selling world, is even harder. People don’t want to come off as too pushy or as a nuisance. Having confidence in what you’re about to ask is important and so is the way you ask that’s important as well. The confidence you carry with you while…

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How To Teach Your Clients To Recognize Real Value

If you approach prospective clients with an attitude and strategy that resembles that of salespeople they’ve met in the past, they’re less likely to take you seriously. Try a different approach to become more memorable such as walking them through the sales process backward. Starting off with a theory of which results they need will…

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When Business Is Slow, It’s Time to Work on These 13 Things

Due to the constant phenomenon of change, every type of business has what they call a slow period. Because of the fast-paced required world that we live in, we typically get bored and don’t know what to do with this unexpected time. In her new blog post, Rebecca White shares a list of things she…

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Don’t Dread Cold Calls, Laugh Them Off.

Cold calling can be something you dread, until you learn these simple rules. State why you are calling in the first 15 seconds. Get the person on the other end of the line interested by asking them questions and getting to know them. Make them laugh and be sincere. Once you have them interested be…

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1 Lie. 2 Secret Skills. And The Path To Getting Everything You Want From Life.

When you want to be successful at anything you must recognize that there is a cost to that success. You need to say NO to having a great deal of fun and make the choice to work hard. It is as simple as that. Stop watching so much TV and pick up a book. Focus…

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Four Four-Letter Words To Banish from your Sales Vocabulary

If you are putting off a client by telling the “JUST” anything, don’t. They do not want Just a sec to get nervous in. You are not comforting them by giving them a moment. Stop selling them by talking about the COST of anything. A COST is not an investment, it is negative. HOPE is…

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